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[email protected] Mon–Fri 9am–6pm ETWe’re here to help
Questions about Gucci belt bags, order status, returns, or styling? Reach our New York–based team during business hours or send us a message anytime.
Contact options
Visit / Mail
245 W 29th St Suite 1201New York, NY 10001, USA By appointment only
Returns & Exchanges
Easy returns within 14 days on unused items.
View PolicyShipping
Standard 3–6 business days in the U.S.
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Frequently asked questions
All products are sourced from authorized retailers and brand partners with verifiable authenticity checks.
We offer easy returns within 14 days on unused items with original tags and packaging. See full details in our Refund & Returns Policy.
Standard shipping is 3–6 business days; expedited options are available at checkout. Learn more in our Shipping Information.
Avoid moisture, store in the dust bag, and use dedicated leather conditioner sparingly. Keep away from direct sunlight and excessive heat.
Contact support within 2 hours of purchase and we will do our best to assist. After this window, we cannot guarantee changes.
Authenticity
Verified partners only
Secure Payments
SSL checkout & trusted methods
U.S. Shipping
Fast delivery options